Royal Speedway

I thought General Motors terminated the dealer agreement with Royal?
The business model that evolved from General Motor's bankruptcy proceedings mandated that all GM dealerships who sold Buicks also needed to sell GMC vehicles at the same location. This meant that some excellent single-point dealers such as Royal that did not have the facility size to support an additional franchise were forced to close down. Through the purchase of the Don Mackey Cadillac franchise and in occupying that facility, General Motors signed a new dealer agreement with Royal that included the rights to sell Buick and GMC.

Where is the new location of Royal Buick?
At the Auto Mall. 815 W Auto Mall Dr. Click here for a map and hours of operation.

How does this decision fit in to the General Motors Post-Bankruptcy restructuring plan?
Since the Beautiful facility at 815 W. Auto Mall Drive can house multiple General Motors brands, this location will be Tucson's northwest destination for Buick, GMC and Cadillac new vehicle sales.

How will I benefit from this?
With the expansion of the Royal Automotive Family of dealerships, the Tucson community can benefit from an even larger selection of competitively priced vehicles and service options.

Will Royal keep track of all prior customer's maintenance records?
Yes! Royal Buick and Don Mackey Pontiac/GMC/Cadillac customers can expect the convenience of detailed records being accessible at any Royal Automotive Group location. When it's time for your vehicle to receive a scheduled maintenance check, we will contact you with a friendly reminder.

What is happening to the HUMMER, Pontiac and Saab brands and where can I take them for factory authorized service?
Hummer customers can continue to bring their vehicles to the Speedway/Columbus location. Pontiac and Saab customers can continue to bring their vehicles to the 815 W. Auto Mall Drive address for service.

What will the old Buick location (at Speedway & Columbus) turn into?
This location will be home to Royal Certified Pre-Owned vehicle sales that will specializes in any makes and model vehicles. The
service department will also remain open to provide non-factory warranty and extended warranty vehicle maintenance and repairs.

Can I still get my Buick serviced at Speedway & Columbus?
Yes ? for any non factory warranty maintenance.

Will my experience be any different when I come to get my car serviced at 815 W. Auto Mall?
For Buick customers, you will continue to receive the same exceptional attention to detail from the same service advisors you have come to love. For existing Cadillac/GMC/Pontiac/Saab customers, we will be retaining most of the service advisors you were used to, but you can also look forward to a wider range of services including the complimentary Royal Pit Stop service and our Tire Price Match Guarantee.

How Does this affect my GM warranty?
For Buick, GMC, Cadillac, Pontiac or Saab customer that are still under factory warranty, we encourage you to visit the General
Motors facility at 815 W. Auto Mall Drive.

If your factory warranty has expired, we encourage you to visit either our Speedway/Columbus location or the 815 W. Auto Mall location for all your service needs.

If you would like information regarding extended warranty coverage, please contact Rhonda Bystry at (520)795-0760.

What can I expect to see when visiting the new Buick/GMC/Cadillac location at the Auto Mall?
Many of the highly acclaimed services and people you have come to love at the old Royal Buick location along with most Don Mackey Cadillac employees will be available at the new 815 W. Auto Mall location. On the service drive you can expect courteous and knowledgeable staff that provide informative options for any make, any model vehicle. Our complimentary "Pit Stop" service will also be available, even if you didn't buy a car from us. In the sales department you can expect a fast, fair and simple vehicle sales process where all vehicles have clearly marked prices. We research the competition daily and we are confident that if it is on our lot, it is the best vehicle in town!

What are the other Royal Automotive Group locations in Tucson?
The Royal Automotive Group maintains its two Lexus dealerships at Speedway/Columbus and the Tucson Auto Mall, its Jaguar-Land Rover dealership at the Auto Mall, the Royal Kia dealership at 22nd Street and Swan, and the east side Royal Collision Center at 5920 E. Speedway.

What will the NEW phone number for Buick GMC Cadillac be?
After the first week of December 2009 you can reach us at (520) 624-0481. The website address will remain as  www.RoyalBuickGMCCadillac.com. In addition, you can also reach our website by typing in www.royalbuicktucson.com, www.royalcadillactucson.com or www.royalgmctucson.com